Managed IT Service Packages — 2025
Choose a package that matches your risk profile and growth plans. All tiers include professional onboarding.
Basic
Core Coverage
Core Coverage
Essentials to keep workstations healthy with baseline security visibility.
Custom
per user / month
per user / month
- Workstation Management (patching, health monitoring, remote support agent)
- Basic Security Log Review (baseline event visibility)
- Unlimited Remote Support
- User Security Management (Monitoring & Alerts)
- Dark Web Monitoring
Best for small teams needing stable day-to-day endpoint support.
Standard
Security & Users
Most Popular
Security & Users
Most Popular
Everything in Basic, plus user-level protection and dark web exposure monitoring.
Custom
per user / month
per user / month
- All Basic inclusions
- User Security Management (Monitoring & Alerts)
- Dark Web Monitoring
- Onsite Support with VIP rate
- TBR Review
- Reporting
- Vulnerability Monitoring
- Advanced Security Management (Enhanced Monitoring & Alerts)
- Microsoft 365 Account Backup
- User Awareness Training (Phishing Simulation + Training)
- Monthly Executive Summary Report
- Yearly Internal IT Assessment
Ideal for organisations needing stronger user protection without full MDR stack.
Premium
Advanced Security
Full Stack
Advanced Security
Full Stack
Everything in Standard, plus advanced security operations and governance reporting.
Custom
per user / month
per user / month
For regulated or security-mature teams that need advanced controls and governance.
Add‑Ons
Optional Services
Optional
Optional Services
Optional
Optional services to extend protection & management across any package.
- SOC/SIEM Monitoring
- Managed EDR/XDR
- User Awareness Training
- Phishing Simulation
- Password Manager
- App Control
- Penetration Test
- Mobile/Tablet Management