Managed Connectivity

Your business network depends on solid internet—everything from email to cloud apps runs through it. We tap into Australia’s leading providers to deliver connectivity options that match your size, your budget and your growth goals. Whether you’re a small team or scaling fast, we handle the heavy lifting so your internet just works.

Contact Us Today To Schedule Your Initial Consultation

Partner With HSM IT Solutions

What Is Managed Connectivity?

Managed Connectivity ensures your internet, network infrastructure, and communication systems are professionally monitored, maintained, and optimised at all times. Rather than dealing with outages, slow speeds, or inefficient carrier support, HSM IT manages every aspect of your connectivity end-to-end.

You benefit from reliable performance, faster speeds, proactive monitoring, and rapid issue resolution, allowing your business to operate smoothly while you stay focused on what matters most.

Book a Consult

Our Managed Connectivity Services Include

Business Internet Solutions

We source and manage the right internet connection for your business — NBN, Fibre, 4G/5G backup, or enterprise-grade links — ensuring speed, reliability, and uptime.

Network & Wi-Fi Design

Professional setup of routers, switches, and wireless networks for high-performance connectivity across your office, warehouse, or multi-site environment.

Secure Network Configuration

Enterprise-level firewall rules, traffic control, VLAN segmentation, and network hardening to protect your business from cyber risks.

Secure VPN Setup

Design and setup a secure VPN connection between multiple locations.

Redundancy & Failover Solutions

Keep your business online during outages with automatic 4G/5G failover, dual links, and high-availability configurations.

Managed Internet Service

No more dealing with telcos. We handle all enquiries, faults, upgrades, relocations, and billing with your internet provider.

Managed Network Services Specialised for Retail Chain Stores

HSM IT Solutions delivers reliable, high-performance managed network services designed specifically for retail chains. From organising internet for new store openings to upgrading existing locations, we ensure every store has fast, stable and secure connectivity.

We manage the entire network lifecycle — setup, monitoring, support and troubleshooting — so your team never deals with telcos or multiple vendors again. Whether it’s POS, EFTPOS, security systems, digital signage or in-store Wi-Fi, we coordinate everything end-to-end.

With HSM IT as your single point of contact, you avoid vendor finger-pointing and long carrier delays. We keep your stores online, operational and ready to serve customers — every day, at every location.

Interested in our Managed Connectivity Services?

Book an appointment with our IT specialist today

Book a Consult

Getting Started with HSM IT is Simple

Three quick steps to secure, reliable IT that powers your growth.

Book a Discovery Call

Schedule a quick chat with our team so we can understand your business needs and IT challenges.

Receive Your IT Roadmap

We’ll create a tailored IT management plan that aligns with your goals, budget, and compliance needs.

Thrive with HSM IT

Our experts manage and optimize your IT environment so you can focus on growing your business.

Our Clients Say About Us

Three quick steps to secure, reliable IT that powers your growth.

“We have always tried to manage our own IT and communications solutions. As the business world has evolved to a heavy reliance on technology, we needed some expert advice to bring us in line with a world that was changing so fast, we couldn’t keep up. Step in HSM IT Solutions, and it was instant weight lifted off our shoulders. We can now concentrate on what we do best and deliver an efficient service to our clients. HSM IT take care of everything else – IT, communication, printing and backup solutions, all tailored to our specific needs. The best money we have ever spent. I can’t recommend them highly enough.”

Claudette Manager at Law Firm

“The team at HSM IT Solution are just simply amazing and I would recommend them without any hesitation! Since day one HSM has been very responsive in resolving our issues to keep staff productive. They provide a thorough, insightful and personal service. They are patient, approachable, honest and fair in their dealings with us and in their billing. We know exactly what they are going to do before they make any changes and provide advise using terminology we can understand. The integrity that underpins HSM IT is what makes them such a pleasure to deal with, and we look forward to continuing to work with HSM IT in the future.”

Charles Director at Accounting Firm

How We Deliver Managed Connectivity

Clear stages to get you stable, secure, and future-ready.

Assess & Design

We assess your network, bandwidth needs, and site requirements to design the right connectivity solution.

Network assessment
Speed & capacity requirements
Connectivity design

Contact Us

Deploy & Configure

We set up your internet services, routers, firewalls and network optimisation tools for reliable performance.

Internet service setup
Router/firewall configuration
Network optimisation

Contact Us

Monitor & Support

We monitor your connection, resolve issues quickly, and keep your network running smoothly.

Connection monitoring
Fault troubleshooting
Performance tuning

Contact Us

Managed Connectivity FAQ

Can you help if my internet keeps dropping out?

Yes. We diagnose the issue, contact the provider, and fix the problem end-to-end.

Do I need business-grade internet?

Not always — but we will assess your needs and recommend the most reliable solution.

Can you support multiple office locations?

Absolutely. We design and manage connectivity across multi-site and remote environments.

Can you provide backup internet?

Yes — 4G/5G failover solutions ensure your business stays online during outages.